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Services

Delivered with Confidence

What do we offer?

A broad range of professional services, delivered in a dedicated fashion to you, by our awesome team in Manila.

client contact and relationship management

Covering Voice, Chat and Email support, Social Media Monitoring and Response, Client Contact and proactive Relationship Management

corporate and professional services

Broad range of services covering Accounting, Book keeping, HR Administration including Recruiting and Payroll, Data Processing. Procurement and Order Processing. We are experienced with major software products including Xero, MYOB and most ERP systems.

technology development and support - software and hardware

Covering technology implementation and development services including design, development, testing and post application support. Skills in all major and developing technologies are readily accessible and we have the management expertise to ensure successful delivery with remote teams.

financial advisors and paraplanners

Creation of Statement of Advice including clarification of requirements, research and statement production. We can provide you with Senior to Junior Paraplanners with required compliance and quality certifications

marketing and creative services

Marketing management, campaign management and a full suite of digital services that will increase your business presence and drive improved revenue. Creative services, design and production multiple media forms.

other services

Our business model means that we can provide almost any business function that can be delivered from an offsite location. If you have a need, speak to us and the chances are we will be able to architect a solution for your needs.

ENSURING CULTURAL FIT

How do we ensure the optimal match of client culture and required capability?

We work with you to define and specify the requirements of your Manila based team member. We then use our robust recruitment and talent identification process to first long list, then short list suitable candidates. Once we feel that we have found the right candidates for you to meet, we will organise video conferencing interviews. You are the final judge on fit and capability – we only recruit with your full support. This means, that from day one, we are co-invested in our relationship working.

QUALITY SERVICE DELIVERY. ALWAYS.

If you can’t measure it, you can’t improve it

In order to continuously improve the outputs that we offer you, we will define and agree key performance measures with you and transparently report our progress against these key Service Level Agreements (SLA). Our service always adapts and improves.

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